Shipping & returns

International shipping:

For the time being, we ship worldwide, except the US. If you cannot find your country in the checkout list, please let us know by using the form on our contact page.

We ship through courier or postal services. 

The shipping rates vary from country to country and depend on the weight of the product.

The rates you see at checkout are available for packages up to 2kg (4.4 lbs) for courier shipping and up to 1kg (2.2 lbs) for postal services. If your package is heavier, you will be contacted by e-mail/ phone prior to shipping and invoiced for the difference in shipping cost.

If you wish to make a larger order, please contact us to offer the best shipping rates.

In many cases (countries from Area 1-3) the courier shipping is cheaper and faster. In other cases (countries from Area 5) the postal services shipping is much cheaper but takes more time (up to 14 working days). Please contact us for any questions about shipping.


Courier shipping areas:

Area 1: Hungary

Area 2: Czech Republic, Slovenia, Slovakia, Bulgaria, Serbia

Area 3: Poland, Germany, Seitzerland, Belgium, Hollland, Luxembourg, Liechtenstein, Austria, Italy, Croatia

Area 4: Denmark, France, UK, Ireland, San Marino, Vatican, Monaco, Portugal, Spain, Canary Islands

Area  5: Greece, Andorra, Gibraltar, Sweden, Finland, Norway, Malta, Cyprus, Estonia, Lithuania, Latvia, Turkey


Returns:

We want you to be pleased with your product. If, for one reason or another, you no longer want the purchased product, here is what you have to do.

Returning a product can be done within 14 days from the date you received the product, without further explanation. However, you have to announce the return before sending the product back. You can send it by courier or postal services.

If the product is in perfect condition (you decided that the colour or the design do not suit you) and you return it within the stated 14 days, we will reimburse you with the amount you have paid, excluding shipping taxes, not later than 14 days following the dispatch of the returned product. Please note that reimbursement will be made by PayPal. Please send us your PayPal account details when you inform us of your intent to return the product.

If the product has been washed or used, we charge a restocking fee of 10% out of the purchase price, excluding shipping taxes. You must return the product along with all the accessories you received (sachet, instructions).

Customized products, which are not usually in our offer, or products that have been modified in size by request, cannot be returned.


Disclaimer:

Our products are handmade, with great care and attention for your child’s safety. Although all fabrics and components are top quality, keep in mind that any material ages and may damage from heavy use and repeated washing and ironing. Before each use, check all seams and fabric integrity. If you find tears or other irregularities of the fabric /components, stop using the product. If a product is damaged by a fault of your own (inappropriate use, not respecting the care instructions provided) the producer is relieved from any liability. If accidents occur due to inappropriate use of the product (not respecting the instructions of use provided, conducting hazardous activities) producer is relieved from any liability.